TRAINING AND SERVICE

All companies experience negative responses from clients, it is unavoidable whenever dealing with the human element.  Irrespective of whether complaints are levelled at front line staff to through to the highest level, the impact of complaints is completely dependant on how they are handled.

Most business is lost through an attitude of indifference.

This is where customer service is vital, as service levels determine the impact of complaints as well as happy and satisfied customers. 

Service Solutions offers customer service evaluation, training and monitoring at every level. Particular accent is placed on equipping supervisory level staff to mentor and pass on the attittudes of customer care to all other levels.


Is what the customer believes to be true about the serve he receives, really true?

Of course it is

Knoweldge combined  with  Professionalism

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To contact us: servesol@mweb.co.za

TEL  : 021 5320558
FAX  : 021 5320559
CELL : 083 398 8001